Feedback & Service:
1) Our aim is to provide Top Level Customer Service, and our customer service specialists are always standing by to solve any of your problem. If you have any questions about the shipping time & defective quality & items no received, please do contact us, we can give you a satisfied answer & resolution. We greatly appreciate your 5-STAR POSITIVE feedback and please do NOT leave negative feedback without asking for help.
2) We promises to provide the best service for our valuable customers. We sell quality products with best price and premium service. Any questions will be answered within 24 hours (except Saturday and Sunday and public holiday).If you have any question, don’t hesitate to contact us.
1) Before buying, Please make sure your Shipping address is correct.Or not,please correct it before payment.
2) Please leave note in payment note when making the payment if you have any special request (colors/size).
3) A phone number is recommended for a more accurate delivery.
Shipping & Handing Term:
1) We ship WORLDWIDE as GIFT.
2) Items will be shipped within 1-3 business day after the payment completed received.
3) Items are shipped via economy postage (we will send your package with free tracking number), reach most of the countries within 10 to 30 business days.
4) Delivery time depends on destination and other factors, it may take up to 35 business days. If you can’t receive it after 35 business days. Please contact us for resolution.
5) Shipping may be influenced by holidays, events and other uncertainties. We could not guarantee the arrival time.
6) Please be noted that customer from ITALY or Brazil, due to your countries’ strict CUSTOM policy to MERCHANDISES from East Asia, delivery speed may be largely delayed .
7) If you dislike the seemingly long shipping time, please don’t bid. We don’t want to get a negative or neutral or a low DSR score only because of the shipping time.
8) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
9) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|